Workforce competence refers to the extent that program participants seeking employment (or better employment opportunities) have the knowledge, skills, abilities and attributes needed to be successful in the workplace. This includes competencies in skills required to seek and obtain employment, workplace readiness skills that are key to adjusting to the culture and requirements of work, and industry- or occupation-specific technical competencies.
While placement in a job and employment retention are the primary goals of workforce programs, workforce competencies are essential interim outcomes for participants to achieve. Monitoring progress on these regularly and adjusting program services as needed is key to participants’ achieving eventual job placement and retention.1
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State of Minnesota.Retrieved 11/30/2011 at http://www.careeronestop.org/competencymodel/pyramid_definition.aspx#tier3